This job ad has been posted over 90 days ago...

Senior IT Engineer

Full-time at Chinavasion Wholesale Ltd in Shenzhen

About the Role

? Front line assistance for server/operational software related bug reports, troubleshooting, support contact
? Backup existing team to create/edit/delete usernames and passwords and user permissions in all operational software
? Collect software bug reports, interpret, and communicate with support colleagues and programmers.
? Collaborate with programmers on testing of new software releases.
? Deliver user training to internal clients on specific new features of operational software
? Cooperate with local IT hardware sys-admins on the server setup and network requirements etc where operational software is hosted or backed up or mirrored locally
? Cooperate with existing team on multi server configurations, caching, server configuration, proxies, new server installs, VPNs, and anti-DDoS work
? Monitor server performance, and cooperate on downtime incident management
? The role reports to Global IT Manager based in U.K. and work in parallel with teams in Shenzhen and Europe.
? The role is based in Shenzhen but travel to Hong Kong will be necessary.


About You(Chinese national with excellent English skill)

? Excellent customer service skills, ability to liaise with internal customers at varying levels within the business
? Strong hands-on experience
? Experience in remote work
? Strong sense of responsibility, self-driven personality.
? Proactive approach to problem solving, improvement-oriented



About Us

We are the sole service provide dedicated to a market-leading online wholesaler of full-spread consumer electronics selling direct from China to small-to-medium business-importer in Western, English speaking markets.
Our service covers online marketing, customer service, and supply chain.
Start up with a single team in 2006 we've become an small international set-up with locations in more than 6 countries in Asia and Europe.
more information please refer to : www.chinavasion.com
www.xinglongxing.com

To find out more, or if you are already up to the task and ready for your next challenge, we would be very interested to meet you. Please send your full resume with salary expectation to jobs@xinglongxing.com.


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Published at 03-Apr-2012
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