China Expat Jobs

State Street Corporation is the world’s leading provider of financial services to institutional investors. Due to the rapid growth of our business in Asia, we are looking for high caliber candidates to fill the following position in Beijing, China for Client Relations Officer/AVP/VP.

State Street Corporation (NYSE: STT) is the world’s leading provider of financial services to institutional investors, including investment servicing, investment management and investment research and trading. With US$19 trillion in assets under custody and USD$1.9 trillion in assets under management at March 31, 2010, State Street operates in 25 countries and more than 100 geographic markets worldwide and employs 27,000 worldwide. For more information, visit State Street’s web site at www.statestreet.com.

Vice President, Client Relations Manager

Job Description:

-Has overall responsibility for managing a team(s) of client relationship employees through multiple levels of subordinate management.

- Responsible for profitability of assigned client group, proactive account planning & ongoing contact initiatives for larger customers, & product development.

- Has superior product/process knowledge of both the assigned relationship management area as well as other products across SSC. Coordinates relationship management activities with the Sales and Client Service – Operations functions.

- Maintains direct client contact on the most significant or sensitive client relationships for contract negotiation, problem resolution, etc.

- Participates with senior management in setting annual business plans for the total GS business and directs staff through subordinate managers in their execution.

-Participates with sales group in selling new products to existing clients and in marketing presentations to prospective clients for current/new products or cross-selling other SSC products to meet their needs. Promotes sales through frequent client meetings and discussions covering new products, market development, etc.

- Responsible for overall relationship management of assigned accounts; acting as liaison with internal & external groups, coordinates client support with other groups within IS or across SSC.

- Overall responsibility for resolution of client issues with operational groups. Acts as liaison with other company organizations in support of all products/services provided or to influence the development of products or processes to accommodate client needs.

Minimum Requirement

-BSBA + minimum 12 – 15 yrs client relationship management experience in the financial services industry including minimum of 8 yrs management experience of relationship employees through subordinate supervisors.

-Knowledge in FI sales or relationship management.

-Broad in-depth knowledge of financial service business & technology required from a legal, business, and operational viewpoint.

-Demonstrated management, verbal & written communication, and interpersonal / leadership skills.

-Demonstrated ability to manage both internal and external client relationships.

-Must be fluent in both Mandarin and English.

Client Relations Manager, Officer/AVP

Job Description:

Maintains & enhances relationship with existing clients. Provides daily management of the relationship management staff specifically in the institutional investor services/custody group. Focus is on retaining existing accounts through proactive identification & satisfaction of client needs.

• Directly manages the daily activities. Responsible for related management activities i.e., hiring staff development, salary actions, etc.

• Directly responsible for handling relationships.

• May assist or recommend to upper levels of department management the establishment of procedures, processes, or supply information for budget preparation.

• May participate in selling new products to existing clients.

• May participate in responding to RFPs submitted by prospective clients or current clients during rebid process.

• May provide technical guidance on legal issues.

• Responsible for the profitability of assigned accounts.

Minimum Requirement

• BSBA + minimum of 5 yrs related experience in relationship management in the financial services industry.

• Basic knowledge of company products and operational issues related to client needs.

• Demonstrated strong interpersonal, communications, analytical, & presentation skills.

. Must be fluent in both Mandarin and English.