This job ad has been posted over 90 days ago...

Customer Service Representative

Part-time at Virtual Village Ltd. in Shanghai

Are you interested in the fast-paced world of E-Commerce? Virtual Village Ltd is an online retailer, sourcing products in China and selling them to the rest of the world. We' re a UK company based in Shanghai, and due to rapid expansion we' re seeking dedicated people to work with our friendly Chinese and International team (currently 7 languages) in our centrally located offices. We are recruiting for an English speaking Customer Service Representative. Job responsibilities involve handling in all its aspects: order process, product and shipping issues and bottom line responsibility. This is a great opportunity to become involved in all facets of this young and dynamic business! Visit our website: http://www.VirtualVillage.com

Responsibilities:

1. Handle all kinds of requests throughout the order process: pre-sale enquiries, checkout process and payment issue.
2. Follow up on shipping enquiries for delivered orders.
3. Resolve post-sale product or shipping issues.

Requirements:

1. Native English Speaker
2. Customer Service or E-Commerce experience will be a plus.

Employment Term:

3 - 5 months

Location:

Jing'an District, Shanghai

Contact:

david135786@gmail.com

Please provide information on your Nationality, University and Contact details.


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Published at 29-Mar-2011
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