This job ad has been posted over 90 days ago...
Guest Relations Officer- Beijing
at
Your Career China
in Beijing
Reference: YCC13 Hotel Internship
Job Title: Hospitality Management Trainee: (2) Positions
A- Guest Relations Officer, B- Food & Beverage Service Agent
Hotel Locations: Shanghai, Shenzhen, Anji, Chongqing. Chengdu, Putian, Tianjin and Taizhou Cities. Zhejiang, Jiangsu and Anhui Provinces.
Looking for adventure and fun this summer, whilst gaining a cultural experience and making new lifelong friends. Thinking of completing that last College or University credit this summer whilst still having a summer’s adventure, then look no further because YCC has a range of internships to offer YOU in our new Hospitality Program.
Company Profile:
YCC Consulting actively recruits international trainees on behalf of numerous luxury hotels across China. You will gain hands-on experience in prestigious 5-star hotels which may lead to a promising career in hospitality. YCC is partnered with more than 100 five-star hotels such as Hilton Worldwide, Pullman, Great Wall, among other reputable hotel families. You will be able to learn and improve one’s Chinese, and to travel to the numerous nearby tourist and scenic sites.
Responsibilities:
1. Provide prompt, courteous and efficient customer service in either department.
2. Welcome all guests and verify reservations with VIP’s and standard guests.
3. Handle associated clerical duties such as updating guest information in the computer, making
reservations and copying registry documents.
4. Work as a team with other staff members in managing customer satisfaction.
5. Offer reasonable solutions to customer complaints.
6. Work based on rotation; areas include reception, GRO, food and beverage etc.
7. Other tasks given by department or General Manager.
Additional Information:
1. Starting date: Now-ongoing recruitment for 2013.
2. Duration of traineeship: 1-12 months
Benefits
3. Salary: 3,000-5,000 RMB a month based on duration.
4. Free accommodation
5. Free Meals
6. Free Chinese lessons provided
7. Visa advisement and renewal support.
Requirements:
1. Fluent in English, basic Mandarin is a major plus but not a requirement.
2. Excellent customer service skills, previous working experience are a major plus.
3. Friendly and professional demeanour towards colleagues and guests.
4. Positive, consistently hospitable attitude whilst in and outside hotel property.
5. Undergraduate degree or current student.
To Apply: send your CV & cover letter to application@yourcareerchina.com
Attention please: Formal photos are required. When applying to this position, please indicate which city you would like your hotel to be located in.
Please note: we only contact candidates who fully meet with our requirements.
Sorry for any inconvenience that may occur to you.
Job Title: Hospitality Management Trainee: (2) Positions
A- Guest Relations Officer, B- Food & Beverage Service Agent
Hotel Locations: Shanghai, Shenzhen, Anji, Chongqing. Chengdu, Putian, Tianjin and Taizhou Cities. Zhejiang, Jiangsu and Anhui Provinces.
Looking for adventure and fun this summer, whilst gaining a cultural experience and making new lifelong friends. Thinking of completing that last College or University credit this summer whilst still having a summer’s adventure, then look no further because YCC has a range of internships to offer YOU in our new Hospitality Program.
Company Profile:
YCC Consulting actively recruits international trainees on behalf of numerous luxury hotels across China. You will gain hands-on experience in prestigious 5-star hotels which may lead to a promising career in hospitality. YCC is partnered with more than 100 five-star hotels such as Hilton Worldwide, Pullman, Great Wall, among other reputable hotel families. You will be able to learn and improve one’s Chinese, and to travel to the numerous nearby tourist and scenic sites.
Responsibilities:
1. Provide prompt, courteous and efficient customer service in either department.
2. Welcome all guests and verify reservations with VIP’s and standard guests.
3. Handle associated clerical duties such as updating guest information in the computer, making
reservations and copying registry documents.
4. Work as a team with other staff members in managing customer satisfaction.
5. Offer reasonable solutions to customer complaints.
6. Work based on rotation; areas include reception, GRO, food and beverage etc.
7. Other tasks given by department or General Manager.
Additional Information:
1. Starting date: Now-ongoing recruitment for 2013.
2. Duration of traineeship: 1-12 months
Benefits
3. Salary: 3,000-5,000 RMB a month based on duration.
4. Free accommodation
5. Free Meals
6. Free Chinese lessons provided
7. Visa advisement and renewal support.
Requirements:
1. Fluent in English, basic Mandarin is a major plus but not a requirement.
2. Excellent customer service skills, previous working experience are a major plus.
3. Friendly and professional demeanour towards colleagues and guests.
4. Positive, consistently hospitable attitude whilst in and outside hotel property.
5. Undergraduate degree or current student.
To Apply: send your CV & cover letter to application@yourcareerchina.com
Attention please: Formal photos are required. When applying to this position, please indicate which city you would like your hotel to be located in.
Please note: we only contact candidates who fully meet with our requirements.
Sorry for any inconvenience that may occur to you.
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