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Quality Assurance Manager - China

Full-time at Braden Power Equipment (Shanghai) Co. Ltd. in Guangzhou

Title: Quality Assurance Manager - China Exempt Status: Exempt
Reports to: Vice President of Quality Assurance


Summary: Responsible for minimizing costs of poor quality and maximize customer satisfaction through coaching and supporting improvements in quality as well as maintaining the company’s Quality Management System.

Essential Functions:
• Administer and maintain the company’s Non-conformance & Corrective Action System
• Maintain Quality Performance Metrics
• Administer the company’s ISO 9000 Quality Management System / Internal Audit processes
• Administer audits of fabricators and sub-fabricators
• Administer compliance program to ensure product compliance with governmental regulations
• Assists in approving and qualifying new company suppliers and fabricators
• Administer the collection, maintenance and review of quality records submitted by suppliers, fabricators and sub-fabricators including paint records, welding records, and dimensional inspection records
• Administer quality standards and procedures
• Administer test plans for project fabrication
• Administer audits of completed and in-process projects
• Administer packaging specification program to reduce shipping damages and maintain conformance to customer requirements
• Assist suppliers, fabricators, sub-fabricators, local supplier quality managers, project managers, and customers with root cause corrective action and other quality related tasks
• Collect voice of the customer data and troubleshoot quality complaints or problems and recommend and/or implement process improvements
• Coordinate companywide continuous improvement program
• Complete Lean Six Sigma projects as assigned
• Assure new customers quality requirements are understood, flowed down, and followed by all relevant functions
• Develops departmental budget and monitors performance to plan
• Support quarterly warranty forecast report and performs warranty analysis in support of cost recovery negotiations with customers and vendors

Behavioral Skills/Requirements:
• Ability to maintain confidentiality and handle sensitive material
• Timely decision making & decision quality; makes good decisions quickly under tight deadlines and pressure. Ability to apply attention to detail and organizational skills when given a project; ability to handle multiple projects simultaneously to meet deadlines
• Delegation; delegates to direct reports and others and holds them accountable
• Customer focus; is dedicated to meeting the requirements and expectations of both internal and external customers
• Managerial courage; provides current, direct, complete, and actionable positive and corrective feedback to others
• Develops direct reports; provides direction and development opportunities to QA team. Sets clear goals and objectives for QA team
• Problem solving; uses rigorous logic and methods to solve problems with effective solutions. Looks beyond the obvious solution
• Drive for results; steadfastly pushes self and others for results
• Managing through systems; can design effective processes and procedures
• Total Quality Management; creates a learning environment leading to the most effective and efficient work processes. Is committed to continuous improvement, management by data, enterprise-wide common systems, and measuring organizational performance
• Learning on the Fly; learns quickly when facing new problems, enjoys challenges
• Personal Learning; picks up on the need to change personal, interpersonal, and managerial behavior quickly. Watches others for their reactions to his/her attempts to influence and adjusts as needed


Technical Skills (required):
• ISO 9001 management systems
• Prior ISO auditing experience
• Data analysis experience
• Strong written and verbal communication and presentation skills
• Bilingual (English & Mandarin)

(Preferred)
• Lean Six Sigma Green Belt certification
• ASQ Quality Auditor certification
• AWS CWI certification
• NACE CIP Level 1, 2, 3
• ASNT NDT certification
• ASME Code experience (especially Section IX welding)


Physical Requirements:
• Ability to sit for prolonged periods of time.
• Ability to type on a keyboard and operate a personal computer.
• Ability to converse over a telephone.
• Ability to perform work within office environment.
• Ability to travel up to 40%, both domestic and internationally


Education: Bachelor’s degree in Engineering or Business required. Master’s degree in business preferred.


Experience (preferred):
• Five or more years of previous quality experience
• Prior team-lead experience


This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of Global Power and subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.




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Published at 22-Apr-2014
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