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Customer Relations Officer – Russian Speaking

Full-time at Fu Rui Shi Human Resources ltd. in Hai Nan

When reply please quote the reference No.+ Job title
Company Location: South of China, Hai Nan
Company Profile:

This is a Five Start Resort in Hai Nan – South of China. The beach of the Resort is only 10 minutes drive from the airport and 10 minutes drive to the city centre.

Number of person required: 2
Job title: Customer Relations Officer – Russian Speaking
Main Job Tasks and Responsibilities
 Deal directly with customers either by telephone, electronically or face to face
 Respond promptly to customer inquiries
 Handle and resolve customer complaints
 Obtain and evaluate all relevant information to handle inquiries and complaints
 Perform customer verifications
 Manage customers' accounts
 Record details of inquiries, comments and complaints
 Record details of actions taken against compliant
 Administration Management
 Communicate and coordinate with internal departments
 Follow up on customer interactions
Person Specification
 High school diploma, general education degree or equivalent
 knowledge of customer service principles and practices
 knowledge of relevant computer applications
 numeric, oral and written language application
 Fluent in Russian is a Must
 Female
Starting date: Asap
Duration: 12 to 24 month
Compensation: 5000 Yuan per month (Train Tickets will be provided if relocation is needed)

Welfare package: 1. Visa document sponser, 2.insurance, 3. Accommodation will be provided. 5. After one year successful employment, company provide return tickets for staff what want to visit his/her home country.

Training will be provided.
Contact: Dawn Huang

Brian@yourinternshipchina.com
Skype: Your.internship.China

Attention please: Photos with CV will be required.
Please note: only the right candidate will be contacted, we are sorry for any incontinences that may occur.


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Published at 24-Aug-2011
Viewed: 6552 times