This job ad has been posted over 90 days ago...

Academic Coordinator for a Shanghai based company

Full-time at Wordoor in Shanghai

We are looking for a suitable candidate to assist our academic team with daily operations, customer service, & training. We are an educational app that helps language learners find language partners and tutors within minutes.

Requirements:
- Over 18 years of age
- Excellent level of English
- Mandarin Chinese preferred however not necessary
- Able to work in an international environment
- Academic experience preferred however not necessary

Job Duties:
- Recruitment
o Identify, develop, & maintain academic recruitment channels
- Screening
o Interviews
o Demo classes & testing
- User Onboarding & Training
o Ensure smooth onboarding onto platform for all candidates
o Academic training based on standards practices
o Continuous training to ensure quality control
- Customer Service
o Deal with user complaints, technical issues, and other related issues
o Report the above to the appropriate channels and track status
- Statistics & Feedbacks
o Collect statistics & feedback for marketing and product development purposes

If you are interested please send your resume & cover letter to kaley@gopopon.com


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Published at 08-Jul-2016
Viewed: 4656 times