This job ad has been posted over 90 days ago...
Customer Service Supervisor - Immediate work
at
Jemex Ideas Ltd.
in Shanghai
Fluent in English
(intermediate language proficiency in English will be considered as CSR (Chinese)
Good communication skills
Good computer and MS office knowledge, typing skills
1-3 years’ customer services experience preferable
Ability to prioritize and handle multiple tasks: analysis, judgments and planning
Customer focus and service oriented
Respond to customer inquiries via telephone or email or live chat to provide problem resolution in accordance with set service standards
Follow up efficiently and independently thru all the requests by customers by providing prompt reply on phone or in emails
Ensure customers understand the usage of operations system by giving clear guidance and assistance
Assist supervisor in daily reporting and finish the given tasks on time
5 working days, from 9am to 7 pm. Working Period from Mar to July2018
(intermediate language proficiency in English will be considered as CSR (Chinese)
Good communication skills
Good computer and MS office knowledge, typing skills
1-3 years’ customer services experience preferable
Ability to prioritize and handle multiple tasks: analysis, judgments and planning
Customer focus and service oriented
Respond to customer inquiries via telephone or email or live chat to provide problem resolution in accordance with set service standards
Follow up efficiently and independently thru all the requests by customers by providing prompt reply on phone or in emails
Ensure customers understand the usage of operations system by giving clear guidance and assistance
Assist supervisor in daily reporting and finish the given tasks on time
5 working days, from 9am to 7 pm. Working Period from Mar to July2018
Recent jobs at Jemex Ideas Ltd.
Published at 12-Mar-2018
Viewed: 4572 times
Viewed: 4572 times