This job ad has been posted over 90 days ago...
5 Star Hotel Front Desk Manager (Shanghai + Yangzhou)
at
ChinaGoldenGate
in Shanghai
Twice per year our client, a well-known operator of hotel chains around the world is looking for the following positions for their flag-ship hotel, one of the most luxurious 5 star hotels in Shanghai, as well as their newly opened 5 star property in Yangzhou (east of Nanjing). It's the perfect opportunity for all students and graduates (m/f) in the hospitality sector to gain working experience in the market of the future.
Front Desk Manager (2x Shanghai, 1x Yangzhou)
Task overview:
▪Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
▪Activate/reissue room keys.
▪Verify/adjust billing for guests.
▪Coordinate with Housekeeping to track room status and guest concerns.
▪File guest paperwork or documentation.
▪Run and check daily reports, contingency lists, and credit card authorization reports.
▪Supply guests with directions and information.
▪Ensure staffs’ uniform and personal appearance are clean and professional.
▪Answer, record, and process all guest calls, requests, questions. Follow up to ensure each has been met to guests` satisfaction.
Requirements:
Bachelor degree or student of hotel management or other service related major. Fluency in English. Strong service attitude.
Duration:
6-12 months (visa invitation letter will be provided)
Allowance:
2000,-CNY per month. Meals in one of the hotel restaurants. Shared accommodation in “Superior Twin Bed Room” (see pictures). Free use of wellness and fitness area.
Remarks:
Initial training of 2-3 months is given to every participant.
--> Interested?
ChinaGoldenGate is one of China’s leading international business and culture exchange agencies. We provide tailor-made internship solutions in China to clients worldwide.
Please visit www.cngoldengate.com and APPLY ONLINE via our website. There you will also find photos of the properties.
Front Desk Manager (2x Shanghai, 1x Yangzhou)
Task overview:
▪Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
▪Activate/reissue room keys.
▪Verify/adjust billing for guests.
▪Coordinate with Housekeeping to track room status and guest concerns.
▪File guest paperwork or documentation.
▪Run and check daily reports, contingency lists, and credit card authorization reports.
▪Supply guests with directions and information.
▪Ensure staffs’ uniform and personal appearance are clean and professional.
▪Answer, record, and process all guest calls, requests, questions. Follow up to ensure each has been met to guests` satisfaction.
Requirements:
Bachelor degree or student of hotel management or other service related major. Fluency in English. Strong service attitude.
Duration:
6-12 months (visa invitation letter will be provided)
Allowance:
2000,-CNY per month. Meals in one of the hotel restaurants. Shared accommodation in “Superior Twin Bed Room” (see pictures). Free use of wellness and fitness area.
Remarks:
Initial training of 2-3 months is given to every participant.
--> Interested?
ChinaGoldenGate is one of China’s leading international business and culture exchange agencies. We provide tailor-made internship solutions in China to clients worldwide.
Please visit www.cngoldengate.com and APPLY ONLINE via our website. There you will also find photos of the properties.
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Published at 08-Dec-2011
Viewed: 4833 times
Viewed: 4833 times