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Customer Service Representatives

Part-time at Jemex Ideas in Shanghai

Jemex Ideas (HK) is currently looking for Bilingual Customer Service Representatives
[#Internship in Shanghai# | The Biggest Mobile Technology Exhibition of Asia]

Requirement:
1. Fluency in both Chinese and English (If you’re only fluent in Chinese, you may also apply to be CN CSR)
2. Excellent communication skills (Written & Verbal)
3. Proficient in MS Office applications and web application
4. Possess pleasant, yet assertive telephone personality with good listening skills
5. Analytical, problem solving skills

Duites & Responsibilities:
1. Handle incoming calls and provide customer satisfaction
2. Address customer inquiries to resolution
3. Monitor and test system backend
4. Manage problem escalation through to problem resolution
5. Provide training to customers over phone/Zoom
6. Complete the work assigned of the day in time

Location: Shanghai, Huangpu District
Time & Schedule: From April to July, 2019, daily work schedule may vary
Salary: RMB 4500 -6500 (Designated based on experience and position)

Should you be interested in this position, please send your CV/Photo/Available Work Period to hr@jemexideas.com for further information. You may also connect to us via Wechat ID: Jemex-HR.


Recent jobs at Jemex Ideas
13-Mar-2019 Customer Service Supervisor / Representatives Jemex Ideas Shanghai

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Published at 27-Mar-2019
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