This job ad has been posted over 90 days ago...
Customer service representative (Spanish, German, French)
at
Lebbay Inc.
in Shanghai
Job Description:
Position: Customer service representative (Spanish, German, French)
Fulltime, Intern (minimum 4 months)
Location: Shanghai
Role and Responsibility
1.Compose or edit product description
2.Handle customer requests throughout the order process (handle pre-sale enquiries, follow up on process, shipping and payment issues, resolve after-sales issues)
3.Monitor reviews on open platform and manage blogs
4.Support SEM/SEO manager on online marketing activities
5.Language support for other functions
Requirements
1.Native in one of the following languages (Spanish, German, French)
2.University degree
3.Open minded, patient, and good communication skills
4.Fluent English or Chinese capability
5.Passionate about ecommerce and customer service; strong sense of responsibility and teamwork spirit
6.Customer relationship, international trading or e-commerce related experience a plus
Position: Customer service representative (Spanish, German, French)
Fulltime, Intern (minimum 4 months)
Location: Shanghai
Role and Responsibility
1.Compose or edit product description
2.Handle customer requests throughout the order process (handle pre-sale enquiries, follow up on process, shipping and payment issues, resolve after-sales issues)
3.Monitor reviews on open platform and manage blogs
4.Support SEM/SEO manager on online marketing activities
5.Language support for other functions
Requirements
1.Native in one of the following languages (Spanish, German, French)
2.University degree
3.Open minded, patient, and good communication skills
4.Fluent English or Chinese capability
5.Passionate about ecommerce and customer service; strong sense of responsibility and teamwork spirit
6.Customer relationship, international trading or e-commerce related experience a plus
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Published at 08-Feb-2012
Viewed: 4616 times
Viewed: 4616 times