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International Surveyor - Environment of Care
at
Joint Commission International
(Anywhere)
This is a remote position. Currently seeking International Surveyors in China, Malaysia, Japan, Spain, South America, UAE.
Surveys international health care organizations as assigned. Applies systems analysis skills and inductive reasoning skills to determine a health care organizations’ degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance; Prepares exit reports that clearly link individual measurable deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission International activities as assigned.
Must be able to attend March 23 - 27, 2020 training.
Principal Duties and Responsibilities:
Conducts a thorough evaluation of international programs that meet accreditation/ certification eligibility criteria. Reviews and evaluates pre-survey information and conducts all pre-survey activities. Using organization-specific information, selects patient records based upon an evaluation of the client application. Using patient experiences as guides and discussion tools:
Conducts analysis of care delivery systems.
Evaluates patient care environments to assess health care organizations’ operations and standards compliance.
Interviews staff and patients to determine health care organizations’ level of compliance with standards.
In response to patient-centered evaluation activities, analyzes documents, such as policies, procedures, meeting minutes, clinical standards, protocols, patient records, employee records, committee reports, etc. to assess the level of compliance with Joint Commission International standards, implementation of policies, evidence of performance improvement, and quality and safety of care.
Education:
Masters degree preferred.
Certification/Licensure (at time of hire and throughout employment):
Designation of FACHE (Fellow, American College of Healthcare Executives) are preferred.
General Knowledge and Experience:
Ten years or more of recent experience and 2 years of senior management experience. Engineers and experience with facility and safety and management is preferred.
Contemporary knowledge of and experience in health care operations, clinical practice, use of performance improvement methods to assess organizational performance, and current research and trends relative to health care practices.
Knowledge of Joint Commission International standards and direct involvement with a minimum of two Joint Commission domestic or international surveys.
Experience in an international health care setting or preferred.
Availability:
Must be able to travel to all countries where JCI accredits in concordance with the JCI Travel Utilization Policy.
Participation in up to one week of corporate orientation and education upon hire.
Completion of up to three surveys with a preceptor in order to facilitate understanding of the Joint
Commission International standards and their interpretation, survey process, survey technology, presentation techniques, general policies and procedures, and organization structure.
Ongoing participation in continuing education activities, including those sponsored by Joint Commission International, (i.e., Invitational Training Conference, regional meetings, other face-to-face meetings, teleconferences, self-directed learning activities, distance learning programs, and special conferences).
Must be able to meet one of the following availability requirements depending upon employment status:
Applicants must be able to meet of the following availability requirements depending upon employment status:
Full-time (0.75 FTE) – Minimum of 172 calendar days per year (International only)
Part-time (0.50 FTE) – Minimum of 112 calendar days per year (International only)
Obtain and maintain a current passport. For frequent US travelers, a second passport may be advisable to ensure that one passport is always available for use (if permitted by laws of the country in which the passport is held).
Weekend travel will be required.
Surveys international health care organizations as assigned. Applies systems analysis skills and inductive reasoning skills to determine a health care organizations’ degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance; Prepares exit reports that clearly link individual measurable deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission International activities as assigned.
Must be able to attend March 23 - 27, 2020 training.
Principal Duties and Responsibilities:
Conducts a thorough evaluation of international programs that meet accreditation/ certification eligibility criteria. Reviews and evaluates pre-survey information and conducts all pre-survey activities. Using organization-specific information, selects patient records based upon an evaluation of the client application. Using patient experiences as guides and discussion tools:
Conducts analysis of care delivery systems.
Evaluates patient care environments to assess health care organizations’ operations and standards compliance.
Interviews staff and patients to determine health care organizations’ level of compliance with standards.
In response to patient-centered evaluation activities, analyzes documents, such as policies, procedures, meeting minutes, clinical standards, protocols, patient records, employee records, committee reports, etc. to assess the level of compliance with Joint Commission International standards, implementation of policies, evidence of performance improvement, and quality and safety of care.
Education:
Masters degree preferred.
Certification/Licensure (at time of hire and throughout employment):
Designation of FACHE (Fellow, American College of Healthcare Executives) are preferred.
General Knowledge and Experience:
Ten years or more of recent experience and 2 years of senior management experience. Engineers and experience with facility and safety and management is preferred.
Contemporary knowledge of and experience in health care operations, clinical practice, use of performance improvement methods to assess organizational performance, and current research and trends relative to health care practices.
Knowledge of Joint Commission International standards and direct involvement with a minimum of two Joint Commission domestic or international surveys.
Experience in an international health care setting or preferred.
Availability:
Must be able to travel to all countries where JCI accredits in concordance with the JCI Travel Utilization Policy.
Participation in up to one week of corporate orientation and education upon hire.
Completion of up to three surveys with a preceptor in order to facilitate understanding of the Joint
Commission International standards and their interpretation, survey process, survey technology, presentation techniques, general policies and procedures, and organization structure.
Ongoing participation in continuing education activities, including those sponsored by Joint Commission International, (i.e., Invitational Training Conference, regional meetings, other face-to-face meetings, teleconferences, self-directed learning activities, distance learning programs, and special conferences).
Must be able to meet one of the following availability requirements depending upon employment status:
Applicants must be able to meet of the following availability requirements depending upon employment status:
Full-time (0.75 FTE) – Minimum of 172 calendar days per year (International only)
Part-time (0.50 FTE) – Minimum of 112 calendar days per year (International only)
Obtain and maintain a current passport. For frequent US travelers, a second passport may be advisable to ensure that one passport is always available for use (if permitted by laws of the country in which the passport is held).
Weekend travel will be required.
Published at 04-Feb-2020
Viewed: 5149 times
Viewed: 5149 times